Crosswire delivers AI-augmented technical, commercial and HR support for telecom and IT companies across North America and the Arab world. A team of engineers from different technical domains, paired with executive business development leaders — covering the hours your own team can't.
Whether you need overnight NOC coverage, a sharper tender response, or your next network engineer hired and onboarded, Crosswire plugs in as an extension of your team — not a call center reading from a script.
Hands-on network and systems support, delivered remotely by engineers who know telecom infrastructure.
Team certified by Cisco, Oracle, Dell & Vertiv.
The bid, pricing and vendor work that wins and protects contracts — without a full-time commercial hire.
Staffing and managing distributed technical teams across borders, without the compliance headache.
We build AI into the technical, commercial and HR work we already do, so it shows up as faster response, sharper proposals and better decisions — not a separate product you have to manage.
Anomaly detection and automated ticket triage across your network stack, flagging likely failures before they trigger an outage.
LLM-drafted first passes on RFP responses and compliance matrices, plus pattern analysis on past bids to sharpen pricing and win themes.
Skills-matched candidate shortlisting for technical roles and automated shift and hand-off scheduling across time zones.
AI output combined with our technical experts will assure accurate deliverables for your business.
Beirut sits between North America's evening handoff and the Gulf's full business day — one team, two live windows, no 3am escalation for your staff.
Our people come from NOCs, carriers and vendor field teams — they already speak the vocabulary of your network.
Technical, commercial and HR support from a single point of contact, instead of three vendors that don't talk to each other.
Specialist rates without US/Canada overhead — you get senior judgment at a fraction of the cost of an in-house hire.
Every engagement starts with a clear scope, not a generic package. We size the work to what your team actually needs to hand off.
We review your current operations, gaps and coverage windows.
We scope the mix of technical, commercial and HR support that fits your team.
We staff, onboard and integrate into your tools, tickets and escalation paths.
Coverage runs continuously, with capacity that flexes as your business grows.
Tell us what needs coverage — technical, commercial or HR — and we'll scope the fit within 48 hours.